Shipping & Delivery Policy | KeyBook.in
At KeyBook.in, operated by Shukla Book Center, Deoria, Uttar Pradesh, India, we are committed to providing reliable, transparent, and secure delivery services across India.
1. Shipping Coverage
We currently deliver within India only.
International shipping is not available at this time.
Delivery is available to most serviceable pin codes across India, subject to courier availability.
2. Shipping Charges
Shipping charges are clearly displayed during checkout before payment confirmation.
Free shipping may be available on eligible prepaid orders and promotional offers.
No hidden handling or packaging charges are applied beyond the checkout amount.
Current Standard Shipping
Flat shipping charge: ₹49 on eligible orders below ₹999
Free shipping on orders above ₹999
Shipping charges may vary in exceptional logistics cases or remote locations.
3. Delivery Partners
Orders are shipped through Shiprocket and its verified courier partners, including national and regional courier services.
Tracking information is shared through:
SMS
Email
Customer order dashboard
once the shipment is dispatched.
4. Payment Options
We support:
Prepaid Orders
Cash on Delivery (COD) — subject to pin code availability
Benefits of Prepaid Orders
Faster order confirmation
Reduced courier handling delays
Quicker dispatch in many cases
Certain courier partners may apply additional COD handling charges where applicable.
5. Order Processing & Delivery Timeline
Order Processing Time
Orders are usually processed and dispatched within 1–2 business days after successful order confirmation.
Estimated Delivery Time
Standard delivery timeline: 3–7 business days
Delivery timelines may vary depending on:
Customer location
Courier serviceability
Weather conditions
Regional restrictions
Public holidays or peak seasons
Delivery timelines are estimated and not guaranteed.
6. Weight-Based Shipping & Logistics
Shipping costs and courier selection may depend on:
Shipment weight
Delivery location
Courier availability
Operational logistics
Most book shipments generally fall within standard courier weight slabs.
7. Automated Courier Selection
To improve delivery efficiency and shipping reliability, we use Shiprocket’s automated courier allocation system.
Courier partners may be selected based on:
Serviceability
Estimated delivery speed
Shipping cost
COD availability
Shipment weight
8. Delayed Deliveries
While we strive to ensure timely delivery, delays may occasionally occur due to:
Weather disruptions
Courier operational issues
High-order volume periods
Regional restrictions
KeyBook.in is not responsible for courier-side operational delays but will assist customers with shipment tracking and support wherever reasonably possible.
9. Customer Address Responsibility
Customers are responsible for providing:
Correct delivery address
Accurate pin code
Reachable mobile number
Incorrect or incomplete details may result in:
Delivery delays
Failed delivery attempts
Return-to-origin shipments
Additional courier charges in certain cases
10. Failed Delivery Attempts
Courier partners may attempt re-delivery according to their internal policies.
Repeated refusal of COD orders may result in:
COD restrictions on future orders
Order cancellation
Temporary account-level limitations
11. Delivery Completion
An order is considered successfully delivered once marked delivered by the courier partner at the customer-provided address.
Customers are advised to inspect packages at the time of delivery and report any visible damage or missing items within 24 hours.
12. Related Policies
Please review our related policies for complete information:
Return & Refund Policy
Cancellation Policy
Privacy Policy
Terms & Conditions
13. Business Information & Customer Support
Legal Business Name
Shukla Book Center
Website
Store Address
Front of Durga Mandir, Raghav Nagar
Deoria, Uttar Pradesh – 274001
India
Phone / WhatsApp
+91 9450235246
Business Hours
Monday to Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 3:00 PM
Customers may contact us during business hours for shipping, tracking, or delivery-related assistance.
Last Updated: May 07, 2026